Platform
AI infrastructure for care transitions.
One shared platform that standardizes referrals, sends them to several providers at once, and closes the loop with the referring team.
Sent referrals
This week- Personal support at homeREF-0418Accepted by Community-care provider CMatched
- Physiotherapy at homeREF-0416Being reviewed by providersReviewing
- Meal prep, companionshipREF-0414Patient opened their secure linkPatient viewed
- Nursing visitsREF-0411Sent to 3 providersSent
Supported through institutional partnerships, innovation programs and public-sector pilots across Canada
Shared infrastructure
One referral, connecting every organization.
Amicare keeps a single shared referral. Each organization in the transition sees the part it needs, and nothing it doesn't.
- Referring teams
Hospitals and clinics
Send one standardized referral to several providers at once, and see who accepted.
- Care providers
Agencies and rehab providers
Receive complete referrals in one inbox, and accept, redirect to a partner, or decline.
- Networks and partners
Health systems and networks
A read-only view of every referral sent to member organizations, and where each one stands.
- Patients
The person being referred
A secure link to follow their referral, and an update when a provider accepts.
How the platform works
From referral to accepted care.
Standardize, intake and triage
AI turns referral PDFs into one standard structure
Amicare reads referral PDFs into one consistent structure: patient details, care needs, urgency, insurance and contacts. Missing information is flagged and urgency is set, so every referral is complete before it moves.
- Starts from the referral PDFs teams already have
- Gaps flagged, not guessed
- Urgency set before sending
- Reason for referral
- Post-surgical recovery, hip
- Care tasks
- Personal care, mobility support
- Hours needed
- 15 hours per week
- Urgency
- Starts within 72 h
- Preferred language
- Portuguese
- Phone number
- Not found in document
1 field needs review before this referral can be sent.
Route
One referral, several providers
The referring team sends each referral to the providers it recommends, and can mark the ones it prefers. Each provider gets it in its own inbox, and more than one can accept.
- Several providers at once
- Preferred providers marked
- More than one can accept
Incoming referrals
3 open- Acute-care hospitalREF-0418Personal support, 3 visits/weekNew
- Family health clinicREF-0415Physiotherapy at homeViewed
- Community partnerREF-0409Meal prep, companionshipAccepted
REF-0418 · Postal code M6K · Starts within 72 h
Close the loop
Every referral tracked to an outcome
Providers accept, redirect to a partner or decline, and every response is written to the referral's audit trail with who acted and when. The referring team sees who accepted, and the patient is emailed.
- Acceptance, redirection and decline recorded
- Referrer sees who accepted
- A full audit trail
Referral history
REF-0418- 09:12Referral submittedDischarge team, acute-care hospital
- 09:12Sent to 3 recommended providersAmicare
- 09:40ViewedCommunity-care provider A
- 10:05Redirected to 2 partner providersCommunity-care provider B
- 10:31AcceptedCommunity-care provider C
- 10:31Patient notifiedAmicare
Capabilities
Everything a care transition needs.
The capabilities hospitals and community-care providers need to coordinate referrals across organizations.
- Referral standardization
- AI reads referral PDFs into one consistent structure and flags missing details.
- Multi-provider routing
- Send one referral to several recommended providers at once. More than one can accept.
- Closed-loop tracking
- Providers accept, redirect to a partner or decline. The referrer sees who accepted and the patient is emailed.
- Provider messaging
- Providers message each other about a referral, without the patient's name in the thread.
- Network oversight
- Parent organizations get a read-only view of every referral sent to their member locations.
- Audit trail
- Every step is logged with the organization that took it and when.
Secure patient links
Patients open their referral through a single-purpose secure link, with an optional one-time access code.
Separate access
Referring teams, providers and networks each sign in to their own portal and see only the referrals meant for them.
Full history
Every action on a referral is recorded with the organization that took it and the time it happened.
Solutions
Amicare for your organization.
Get started
See Amicare on your referrals.
Book a demo with our team, or talk to us about running a pilot with your organization.